Frequently Asked Questions
Everything you need to know about your BURGA experience.
What materials are used for BURGA phone cases?
Our cases are crafted from high-grade polycarbonate for our 'Snap' series, while our 'Tough' and 'Elite' series feature a dual-layer design with a TPU inner layer for maximum shock absorption and a hard shell exterior for scratch resistance.
How long does international shipping take?
We ship worldwide. Standard international shipping typically takes 7-15 business days, while express options are available at checkout for delivery within 2-5 business days.
Does the print on the cases fade over time?
No, we use advanced high-definition sublimation printing technology that embeds the design into the material, ensuring the colors remain vibrant and resistant to peeling or fading.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, you can contact our support team to initiate a return or exchange.
Are your cases compatible with wireless charging?
Yes, all BURGA cases are designed to be thin enough to support Qi wireless charging standards, so you never have to remove your case to power up.
Do you offer a warranty on your products?
Absolutely. We provide a 12-month warranty on all our cases covering any manufacturing defects or print issues to ensure you have the best possible experience with our brand.